Warranty Policy
Warranty Promise
We at Luckview are committed to providing the highest quality product and the most friendly customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.
Warranty Period
All Luckview products come with a full 12 month warranty.
Warranties on all replacements follow the same warranty time frame of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Reminder: Be sure to use your product as directed.
Warranty Coverage
During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, Luckview will (at its sole option) replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of Luckview and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
Not covered under warranty
Items that have expired their warranty period
Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
Purchases from unauthorized re-sellers
Modifications to any part of the product
Products without sufficient proof of purchase
Lost or stolen products
Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
Free products
Repairs through 3rd parties
Non-quality-related issues (after 30 days of purchase)
Luckview is not liable for
Loss of data incurred from use of Luckview products
Returning personal items sent to Luckview
Process
If you need to repair or return the product, please click here to submit a warranty application during the warranty period.