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Local shipping time: 3-7 business days
Normally, we will update the tracking number within 3 business days. Typically, the shipment is dispatched on the second business day after the order is placed. Due to delays in the logistics company updating the tracking number, we might update it a bit later, but rest assured that the product is already in transit.

Due to the high shipping cost of the products, in order to avoid returns, we suggest customer to read the product description and product size carefully before purchase.

Read More Return Policy

Warranty Policy

Warranty Promise

We at Luckview are committed to providing the highest quality product and the most friendly customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.

 

Warranty Period

All Luckview products come with a full 12 month warranty.

Warranties on all replacements follow the same warranty time frame of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.

Reminder: Be sure to use your product as directed.

 

Warranty Coverage

During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, Luckview will (at its sole option) replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of Luckview and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.

 

Not covered under warranty

Items that have expired their warranty period

Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

Purchases from unauthorized re-sellers

Modifications to any part of the product

Products without sufficient proof of purchase

Lost or stolen products

Damage due to acts of nature. For example: lightning strikes, tornadoes and similar

Free products

Repairs through 3rd parties

Non-quality-related issues (after 30 days of purchase)

 

Luckview is not liable for

Loss of data incurred from use of Luckview products

Returning personal items sent to Luckview

 

Process

If you need to repair or return the product, please click here to submit a warranty application during the warranty period.

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