×

Local shipping time: 3-7 business days
Normally, we will update the tracking number within 3 business days. Typically, the shipment is dispatched on the second business day after the order is placed. Due to delays in the logistics company updating the tracking number, we might update it a bit later, but rest assured that the product is already in transit.

Due to the high shipping cost of the products, in order to avoid returns, we suggest customer to read the product description and product size carefully before purchase.

Read More Return Policy

Troubleshooting

  • Q: My baby car camera does not work, or shows "no signal".
         A: Follow the steps to check the problem out and solve it.

            a) Check the wiring, and make sure every connection is well connected.

            b) Check the car charger light and it should be on. If not, the charger might be broken. Please email our customer service team.

            c) Check whether the screen light is on and shows the brand logo, if not, email our customer service team.

            If the problem persists, please get in touch with the service team by emailing support@luckview.net.
  • Q: The suction cup bracket is not sticky.
         A:  Follow the steps to check the problem out and solve it.

            a) Check the installation place, it should be flat. If not, try to use a dashboard pad.

           b) Clean the bracket and wipe the installation place.

           c) Wet the suction cup base with water, then let it dry,

           d) Secure it to the windscreen, then pull down the lever lock,

           e) let it sit for 12 hours or so, then secure the display to it.

           If the problem persists, please get in touch with the service team by emailing support@luckview.net.
    • Dadao proudct review Shopify review